Legacy - Engage Bot
- Quickstart: Chatbot
- Dialogues and bot-responses
- Buttons in bot replies
- Topics
- Variables
- Datamodels
- If-Else conditions
- Special expressions & system variables
- Function reference
- Open tickets for agents
- Sending an email
- Sending WhatsApp notification templates
- From notifications to the bot
- API Calls
- Foreach-loops
- Troubleshooting
- Conceptualize your chatbot
- Human Escalation Paths
- Welcome message
- Privacy statement via a chatbot
- Create an option menu
- Create a multilingual bot
- Direct handover to an agent for longer user questions
- Collecting user information
- Unrecognized user requests
- Activate chatbot by an agent
- Badword handling
- Reminder on user inactivity